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We’ve now filled all the places for our December Repairs Completed in Time Review. However, we’d still very much like to hear from you about your experiences with repairs.
The review looks at the full repairs journey – from reporting a repair, to planning, completing the work, and follow-up – to understand what works well and where improvements are needed.
If you’d like to share your feedback, you can do so by filling out the short feedback form below. Your views will help us make repairs quicker, easier, and better for everyone.
Once the review is complete, we will produce a report with all the findings and share it on the You Said, We Did page in January.
Thank you for helping us improve our services!
Share Your Feedback on Repairs Completed in Time
We’ve now filled all the places for our December Repairs Completed in Time Review. However, we’d still very much like to hear from you about your experiences with repairs.
The review looks at the full repairs journey – from reporting a repair, to planning, completing the work, and follow-up – to understand what works well and where improvements are needed.
If you’d like to share your feedback, you can do so by filling out the short feedback form below. Your views will help us make repairs quicker, easier, and better for everyone.
Once the review is complete, we will produce a report with all the findings and share it on the You Said, We Did page in January.
Repairs Completed in Time - Review is currently at this stage
We’re looking for reality checkers! Join us for our ‘Repairs Completed on Time’ review on Wednesday 10th December at The Quays.
Recommendations Setting
this is an upcoming stage for Repairs Completed in Time - Review
We’re reviewing all feedback. The In-Focus team will make recommendations to help drive real changes.
Final Report
this is an upcoming stage for Repairs Completed in Time - Review
The final outcomes of the review are documented here. This may include a summary of all contributions collected as well as recommendations for future action.