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Your views on Incommunities using Artificial Intelligence (AI)

Maximum 255 characters

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Maximum 255 characters

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Maximum 255 characters

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4.  

How much do you know about AI? Choose one

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5.  

Overall, how do you feel about Incommunities using AI to help improve services? Choose one

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6.  

 How comfortable would you be with Incommunities using AI for this task?

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Helping staff draft responses to customers
7.  

 How comfortable would you be with Incommunities using AI for this task?

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Finding common themes in complaints and feedback
8.  

 How comfortable would you be with Incommunities using AI for this task?

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Answering simple questions online
9.  

What is your biggest concern about AI? Choose up to 3

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10.  

 How comfortable would you be with Incommunities using AI for this task?

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Identifying customers who may need extra support
11.  

What would help you trust Incommunities to use AI? Choose up to 3

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12.  

 How comfortable would you be with Incommunities using AI for this task?

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Helping plan repairs and services
13.  

How much do you trust Incommunities to use AI responsibly? Choose one

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14.  

Which information should we always tell customers about? Select all that apply

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15.  

If AI helped us improve services, would you support its use?

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16.  

Which decisions should always be reviewed by a member of staff? Select all that apply

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Maximum 5,000 characters

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18.  

Would you be interested in attending a session focused on AI at our offices in Shipley on Wednesday 23rd September?

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